Recognising Problem Gambling
Gambling is a form of entertainment. When it stops feeling that way, it may indicate a problem. The following behaviours are recognised warning signs:
- Spending more money or time gambling than intended
- Chasing losses - continuing to play in an attempt to recover money already lost
- Borrowing money or selling possessions to fund gambling
- Neglecting work, family, or personal responsibilities because of gambling
- Feeling irritable, anxious, or restless when not gambling
- Lying to others about the extent of gambling activity
- Using gambling to cope with stress, depression, or other emotional difficulties
Experiencing one or more of these signs does not automatically indicate a disorder, but it warrants honest self-assessment. Several organisations listed below offer confidential self-assessment tools at no cost.
Self-Exclusion and Limit-Setting Tools
Licensed online casinos are required to offer responsible gambling tools. Players can typically access these through their account settings or by contacting customer support.
Deposit Limits
A deposit limit caps the total amount that can be deposited within a defined period - daily, weekly, or monthly. Reductions take effect immediately; increases may be subject to a mandatory cooling-off period (commonly 24–72 hours) before activation.
Loss Limits
A loss limit restricts the net amount a player can lose within a set timeframe. Once the limit is reached, further wagering is blocked until the period resets.
Time and Session Limits
Session time limits end an active gambling session after a specified duration. Reality check alerts can be configured to notify players at regular intervals about how long they have been playing.
Self-Exclusion
Self-exclusion allows a player to voluntarily block access to a casino account for a defined period or indefinitely. Requests are typically processed within 24 hours. Many jurisdictions operate national self-exclusion registers, for example, GamStop in Great Britain covers multiple licensed operators simultaneously. Players are strongly encouraged to self-exclude across all platforms they use, not only a single site.
If you are struggling to control your gambling, contact the casino's support team directly to request these restrictions. They are free, confidential, and cannot be refused.
Support Organisations and Helplines
The following organisations provide free, confidential support to people affected by problem gambling, including family members and carers.
- GamCare, UK-based support service. National Gambling Helpline: 0808 8020 133 (freephone, 24/7). Online chat available at gamcare.org.uk.
- BeGambleAware, Provides information, advice, and signposting to treatment services. begambleaware.org.
- Gamblers Anonymous, Peer-support meetings based on a 12-step recovery programme. Available in more than 50 countries. gamblerFsanonymous.org.
- Gordon Moody, Residential and online treatment programmes for severe gambling disorder. gordonmoody.org.uk.
- National Council on Problem Gambling (USA), Helpline: 1-800-522-4700 (24/7). ncpgambling.org.
- Problem Gambling Canada, problemgamblingcanada.ca; provincial helplines listed by region.
- Gambling Help Online (Australia), 1800 858 858 (24/7). gamblinghelponline.org.au.
If you are located outside these regions, search for your national health authority or a local mental health charity, most countries with regulated gambling markets maintain a publicly funded helpline.
Protecting Minors
All gambling services on this site are strictly for persons aged 18 or over (or the legal gambling age in the player's jurisdiction, where higher). Underage gambling is illegal.
Age Verification
Regulated casino operators are required to verify a player's age before allowing real-money play. This typically involves submitting a government-issued identity document (passport, national ID, or driving licence) as part of the KYC process. Operators may suspend a withdrawal request or restrict an account until verification is complete.
Parental Controls
Parents and guardians can install filtering software to block access to gambling-related websites on shared or household devices. Widely used options include:
- Net Nanny
- Gamban, specifically designed to block gambling sites across devices
- Bark
Browser-level parental controls are also available through major operating systems (Windows Family Safety, Apple Screen Time, Android Family Link) and most broadband providers offer free content filters on request.
If you suspect a minor has accessed a gambling account, contact the casino operator immediately and report the incident to the relevant gambling regulator in your jurisdiction.